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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebecca Voelker

Rebecca Voelker

October 21, 2026

5  out of  5
rating by Rebecca Voelker
"I worked with Karen to get new home & auto insurance. It was a joy to work with her as she is very knowledgeable and I could tell she loves her job. She made sure I got the coverage I needed in such a manner I felt more like I gained a friend instead of an insurance agent!"
We responded:
"Rebecca, thank you for recognizing how much Karen enjoys providing value, and thoroughness to our home and auto insurance customers! Welcome to our agency!"
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Patrick Kelly

October 21, 2026

5  out of  5
rating by Patrick Kelly
"Ethan account representative of the Richland Center office is so helpful his desk is at the entrance of the office. Great 👍 person he helps you with you're questions obviously. If he needs to refer you to another office representative he will. He is an asset for this office."
We responded:
"Patrick, thank you so much for the kind words and five-star review! ⭐ We’re proud to have Ethan as part of our Richland Center team. Making insurance easier to understand, answering questions, and helping people connect with the right resources are all part of the service we strive to provide every day. We believe insurance should be about more than just a price — it’s about having a knowledgeable, helpful team you can count on. Thanks for recognizing Ethan and for supporting our local office! ❤️"
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Will Romo

October 8, 2026

5  out of  5
rating by Will Romo
"Excellent costumer service. Insurance rates were incredible, saved me a lot of money."
We responded:
"Thank you for choosing us, Will!"
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Dana Durst

October 8, 2026

5  out of  5
rating by Dana Durst
"Ethan at State Farm is wonderful! He is so helpful! Highly recommend working with him!!"
We responded:
"Same! Thank you, Dana! We are grateful for Ethan, and loyal customers like you! "
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Lizzi Stingley

October 2, 2026

5  out of  5
rating by Lizzi Stingley
"Karen is super amazing to work with. She walked me through each step and explained it in a manor I understand. So happy to be working with them."
We responded:
"We are so happy you are allowing us to serve you! We agree, Karen is fantastic with explaining your insurance options! "
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Debbie Smalley

October 1, 2026

5  out of  5
rating by Debbie Smalley
"Very Happy with State Farm in Richland Center, Wi.
I've been coming to this location for years now.
I absolutely can't say enough good things about Ethan Haffner.
He's definitely my go to man.
Very professional, and personable.
And knows hus stuff.
I always ask for him!
Also had the pleasure to meet one of the owners Ryan and his dog Kermit.
Ryan took care of some critical changes to my policy this evening.
Very grearful Ryan!"
We responded:
"We are thrilled to read your kind words and even more so, grateful you feel our sincerity, and personable approach! Thank you for your loyalty! "
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Annie_ Nicolleee

October 1, 2026

5  out of  5
rating by Annie_ Nicolleee
"Truly truly kind people, thankful to have opportunities to work with them!"
We responded:
"You are a blessing to work with, Annie! Thank YOU!🙏 "
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Montana Birch

September 30, 2026

5  out of  5
rating by Montana Birch
"Best insurance around hands down great service and price treats you like family"
We responded:
"Montana, thank you so much for allowing us to serve you and for your loyalty! "
Profile photo of Alyssa Cairns

Alyssa Cairns

September 30, 2026

5  out of  5
rating by Alyssa Cairns
"Prompt, consistent service, excellent insurance rates and people who sincerely care!"
We responded:
"Thank you, Alyssa!"
Profile photo of Leroy Gugin

Leroy Gugin

September 29, 2026

5  out of  5
rating by Leroy Gugin
"Oh my goodness! Julie’s is the first place that I’ve ever went through insurance on my own and I can save every person in there is truly amazing but Ethan hands-down has to be my absolute favorite person. He is so sweet and always makes you feel so welcoming when you walk in definitely the face of the building. Julie is very involved with the community and that makes it even more amazing to say that this is our insurance company! Julie and her crew is highly recommended by us!"
We responded:
"Thank you, Leroy for your kind words and in trusting our agency team to serve you! Agreed, as the first person to greet/serve you, Ethan is very kind and helpful! So glad you see our efforts and sincerity come through! "
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Matt & Holly Blanchard

September 29, 2026

5  out of  5
rating by Matt & Holly Blanchard
"If your looking for insurance and want someone that cares about you and your family then Julie Cairns is where you should go. Julie will listen to your needs and provide options and solutions for your budget. She will make sure your covered appropriately so you rest assured your covered. Julie is the definition of a remarkable agent."
We responded:
"Blanchards, we are grateful in your trust in us! Thank you for the kind words! "
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Paxtyn Anderson

September 25, 2026

5  out of  5
rating by Paxtyn Anderson
"Julie and her team are amazing. They are always so kind and available to talk wherever I need. I would definitely recommend making State Farm your go-to for insurance!"
We responded:
"Thank you, Paxtyn! "
Profile photo of Erica Reierson

Erica Reierson

September 25, 2026

5  out of  5
rating by Erica Reierson
"Julie and her team were amazing to work with. Very transparent, timely, and communicated very well. We moved not only our personal but our business insurance through them as well. We look forward to the continued support we have through State Farm."
We responded:
"Thank you, Erica! We are proud to serve your personal and business insurance needs. Yes, you definitely have a solid team to support you! "
Profile photo of Shannon Marie

Shannon Marie

September 25, 2026

5  out of  5
rating by Shannon Marie
"Down to earth, great people absolutely love working with Julie and her team. Very professional very welcoming, and I love that they are deeply involved in the community and giving back!"
We responded:
"Shannon, thank you for very kind words and allowing us to serve you! "
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Maeve Condon

July 22, 2026

5  out of  5
rating by Maeve Condon
"Julie and Ryan Cairns volunteered to help me with my Introduction to Entrepreneurship project at UW-Madison. For the project, I had to design a t-shirt and sell 30 to pass the class. I didn't know where to start, or how I would accomplish this. I brought it up to Julie and Ryan and they had the wonderful idea of fundraising through State Farm at Madison's CrazyLegs Classic. Throughout the semester, myself and my groupmates met with the Cairns every few weeks to talk strategy and design the shirts. We ended up with a super cool design representing Julie Cairns State Farm, as well as the Ocooch Mountain Humane Society, that their team felt proud wearing at the CrazyLegs classic. Julie and Ryan were amazing to work with, offering their business expertise and fun along the way. We had a great time walking the CrazyLegs Classic with them and their team in April! Would highly recommend working with them :)"
We responded:
"We enjoyed working with you! Proud to support your goals! "
Profile photo of Clay Swearingen

Clay Swearingen

July 16, 2026

5  out of  5
rating by Clay Swearingen
"Everyone was wonderful to work with! So thankful to have met the Cairns family and for what they do in the community."
We responded:
"Thank you for allowing us to serve you! "
Profile photo of Ruth Lee

Ruth Lee

April 6, 2026

5  out of  5
rating by Ruth Lee
"Karen did a great job walking me through auto/home insurance plans and answered all my questions regarding coverage. I found that the State Farm auto plan covered me significantly better than Geico and was cheaper!"
We responded:
"This is so great to see! Thank you, Ruth for choosing us for your auto and home insurance needs! Better insurance coverage for less money, AND great explanations + service by Karen! "
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Emily Seitz

March 26, 2026

5  out of  5
rating by Emily Seitz
"Julie is the best! I definitely recommend talking to her about your insurance needs!!"
We responded:
"Thank you, Emily!! We feel super proud to serve your insurance needs! "
Profile photo of Don McGowan

Don McGowan

February 18, 2026

5  out of  5
rating by Don McGowan
"Karen was extremely helpful and did a great job of having everything ready for me when I came in. She explained everything and was very thorough. Friendly and efficient customer service."
We responded:
"Don, we are grateful for you choosing us to serve you! Karen is well known for exactly how you described-thorough, friendly and efficient. Thank you, Don! "
Profile photo of Barb Grosshuesch

Barb Grosshuesch

January 26, 2026

5  out of  5
rating by Barb Grosshuesch
"I called for an auto insurance quote and had the pleasure of speaking with Karen. She was wonderful-knowledgeable,patient and extremely helpful in finding the right coverage for my needs. Highly recommended!"
We responded:
"Thank you for calling in and for choosing us for your auto insurance needs! "
Profile photo of Lucas Phelps

Lucas Phelps

January 16, 2026

5  out of  5
rating by Lucas Phelps
"The staff were very friendly overall. Julie was professional and knowledgeable for helping find the right fit for my family and I."
We responded:
"Thank you! "
Profile photo of Andrea Newkirk

Andrea Newkirk

October 11, 2025

5  out of  5
rating by Andrea Newkirk
"We recently received quotes for our auto, home, and umbrella insurance policies, and we couldn’t be more pleased with the experience. A big thank you to Karen Manning and her team for taking the time to thoroughly explain our coverage options. They were incredibly accommodating to our schedules, making the process easy and convenient. We truly appreciated how friendly, professional, and welcoming everyone was. They provided us with appropriate coverage at a fair price."
We responded:
"Andrea, thank you for allowing us to take care of your car, home, and umbrella insurance! We are thankful for your trust in us! "
Profile photo of Kyle Nelson

Kyle Nelson

October 10, 2025

5  out of  5
rating by Kyle Nelson
"Very fast and friendly. Very pleased. If you have young drivers, I highly recommend contacting Julie and her staff!!"
We responded:
"Thank YOU, Kyle for choosing us and your recommendation! Young drivers and auto insurance can be “interesting”—so glad we could help!"
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Amy

October 8, 2025

5  out of  5
rating by Amy
"I’ve been working with this insurance company for several years, and my experience with them has always been excellent. Every staff member I’ve interacted with is extremely professional, friendly, and genuinely caring. They always provide prompt and detailed responses to all my questions, and often go above and beyond their regular duties to assist with other matters as well. It’s rare to find a team that combines such strong expertise with sincere customer care. Their service has consistently been smooth, efficient, and reassuring, making me feel fully supported every step of the way. Overall, this is an outstanding insurance company that I truly trust and highly recommend."
We responded:
"We are thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
Profile photo of Debra O'Connell

Debra O'Connell

August 12, 2025

5  out of  5
rating by Debra O'Connell
"I have worked with Julie and her staff on local fundraising, including the program "Lions for KIds Christmas" that supplies toys for local children in need, and have found her generous in her time and assistance and her ingenuity in offering a "Reindeer Event" for the community to enjoy and at the same time raise toys for the program. I also have appreciated her willingness to use her business as a drop off for the food pantry and know that Julie and her staff are truly willing to support all the community programs benefitting all who live within our area and I am grateful to her. She is so easy to talk to and work with and very dedicated."
We responded:
"Debra, your kind words are deeply appreciated, as is your teamwork! "